Header Image

2022 AGENDA

11:30 AM REGISTRATION

1:30 PM SESSION ONE: AI AUTOMATION: MOVING FINANCIAL INSTITUTIONS RAPIDLY INTO THE FUTURE

PANEL

  • AI-powered virtual assistants in lead generation and marketing 
  • Using AI to detect and stop fraudulent transactions 
  • Rundown of new AI-driven capabilities, features and use cases 

2:30 PM SESSION TWO: DYNAMIC CX AUTOMATION PRINCIPLES AND IDEAS TO IMPROVE THE CUSTOMER JOURNEY

PRESENTATION

  • The latest on automating the front-end retail experience 
  • Natural-language processing and other new tools for chatbots and digital assistants 
  • Utilizing chatbots and digital assistants in lending  

3:15 PM AFTERNOON BREAK

3:45 PM SESSION THREE: MODERNIZING COMMERCIAL LENDING THROUGH AUTOMATION

PANEL

  • Use cases for new loan origination processes 
  • Developments in credit underwriting automation 
  • Advances in digitalization of compliance and risk 

4:30 PM COCKTAIL RECEPTION

8:00 AM NETWORKING BREAKFAST

9:15 AM OPENING REMARKS

9:30 AM SESSION FOUR

FIRESIDE CHAT: THE BANKING AUTOMATION JOURNEY

During this session, a member of the Bank Automation News team will sit down with a key banking technology executive for a discussion on crucial technology and automation trends and developments.  

10:15 AM SESSION FIVE: DESIGNING SMARTER AUTOMATION THROUGH RPA

PRESENTATION

  • Using process mining and process discovery to design automation  
  • Building better RPA bots to automate retail 
  • Making bots smarter and safer with AI technologies 

10:45 AM MORNING BREAK

11:15 AM SESSION SIX: STRATEGIES FOR AUTOMATING PAYMENT PROCESSES

PANEL

  • Distributed ledger technology for cross-border transactions 
  • Implementing real-time transaction processing 
  • The embedded payments opportunity – and its regulatory compliance challenge 

12:15 PM NETWORKING LUNCHEON

1:30 PM SESSION SEVEN: LEVERAGING SMART CONTRACTS AND BLOCKCHAIN FOR SMARTER BANKING

PRESENTATION

  • Trade settlements using distributed ledgers
  • Deploying smart contracts to solve KYC/AML
  • How smart contracts speed up interbank transactions

2:15 PM SESSION EIGHT: IDEATION IN BANKING- THE ART OF GENERATING NEW PRODUCTS & SERVICE

PANEL

  • Using design thinking in traditional product development
  • Freeing strategy from legacy technology – and habits
  • Cultivating a truly revolutionary ideation team culture

3:00 PM AFTERNOON BREAK

 

3:30 PM SESSION NINE: ITERATING AND EXPERIMENTING AT MAXIMUM EFFICIENCY

PRESENTATION

  • Building and maintaining an innovation pipeline  
  • Developing processes for rapid experimentation   
  • Designing tests and metrics to identify which ideas to execute and how to  iterate