2022 AGENDA
1:30 PM SESSION ONE: AI AUTOMATION: MOVING FINANCIAL INSTITUTIONS RAPIDLY INTO THE FUTURE
PANEL
- AI-powered virtual assistants in lead generation and marketing
- Using AI to detect and stop fraudulent transactions
- Rundown of new AI-driven capabilities, features and use cases
2:30 PM SESSION TWO: DYNAMIC CX AUTOMATION PRINCIPLES AND IDEAS TO IMPROVE THE CUSTOMER JOURNEY
PRESENTATION
- The latest on automating the front-end retail experience
- Natural-language processing and other new tools for chatbots and digital assistants
- Utilizing chatbots and digital assistants in lending
3:15 PM AFTERNOON BREAK
3:45 PM SESSION THREE: MODERNIZING COMMERCIAL LENDING THROUGH AUTOMATION
PANEL
- Use cases for new loan origination processes
- Developments in credit underwriting automation
- Advances in digitalization of compliance and risk
4:30 PM COCKTAIL RECEPTION
8:00 AM NETWORKING BREAKFAST
9:15 AM OPENING REMARKS
9:30 AM SESSION FOUR
FIRESIDE CHAT: THE BANKING AUTOMATION JOURNEY
During this session, a member of the Bank Automation News team will sit down with a key banking technology executive for a discussion on crucial technology and automation trends and developments.
10:15 AM SESSION FIVE: DESIGNING SMARTER AUTOMATION THROUGH RPA
PRESENTATION
- Using process mining and process discovery to design automation
- Building better RPA bots to automate retail
- Making bots smarter and safer with AI technologies
10:45 AM MORNING BREAK
11:15 AM SESSION SIX: STRATEGIES FOR AUTOMATING PAYMENT PROCESSES
PANEL
- Distributed ledger technology for cross-border transactions
- Implementing real-time transaction processing
- The embedded payments opportunity – and its regulatory compliance challenge
12:15 PM NETWORKING LUNCHEON
1:30 PM SESSION SEVEN: LEVERAGING SMART CONTRACTS AND BLOCKCHAIN FOR SMARTER BANKING
PRESENTATION
- Trade settlements using distributed ledgers
- Deploying smart contracts to solve KYC/AML
- How smart contracts speed up interbank transactions
2:15 PM SESSION EIGHT: IDEATION IN BANKING- THE ART OF GENERATING NEW PRODUCTS & SERVICE
PANEL
- Using design thinking in traditional product development
- Freeing strategy from legacy technology – and habits
- Cultivating a truly revolutionary ideation team culture
3:00 PM AFTERNOON BREAK
3:30 PM SESSION NINE: ITERATING AND EXPERIMENTING AT MAXIMUM EFFICIENCY
PRESENTATION
- Building and maintaining an innovation pipeline
- Developing processes for rapid experimentation
- Designing tests and metrics to identify which ideas to execute and how to iterate