Head of AI & IA Center
PNC Financial Services

Anuj Shah is Head of the Artificial Intelligence (AI) and Intelligent Automation (IA) Center at PNC Financial Services.  Anuj has more than 20 years of financial services, the majority of which was spent working for Citi Bank and, before that, Deloitte. In his role at PNC, he manages a team that partners with business and technology leaders across the enterprise for opportunity identification. Anuj oversees R&D for emerging technology and has ownership over enterprise AI tools, including Conversational AI, Document AI, Robotic Process Automation, and Generative AI. He holds a Master of Science in Technology Management and a Bachelor of Computer Science, both from the Stevens Institute of Technology in New Jersey.