Chief Digital Services & Delivery Officer
Ricoh

Bob Lamendola was appointed Chief Digital Services and Delivery Officer for Ricoh North America in April 2024, expanding his role after being appointed Senior Vice President, Technology and Head of Digital Services Center for Ricoh North America in June 2021. He is responsible for creating a clear strategy and identity for Ricoh’s Digital Services portfolio, unifying Service development and delivery to enable efficiency and agility and aligning and prioritizing resources with a customer centric focus.

Prior to this, Lamendola served as Vice President, Infrastructure & Engineering Services, where he led the evolution and optimal utilization of our Services Delivery infrastructure, technology, processes, systems, and solutions. With Ricoh for more than 18 years, Lamendola has led all aspects of Ricoh’s IT Services infrastructure – from engineering and design to the daily operations of those environments.

Previously, Lamendola served as the Vice President, Information Technology, at an international semiconductor manufacturer.

Lamendola holds a Bachelor of Science degree in Computer and Information Science from Bloomsburg University.