Pepe Porrata brings over 20 years of experience leading operations, risk, and enterprise transformation teams. He helps lead Varo’s continued investment in its world-class operations platform across customer care, fraud and disputes, deposit and payments, reporting, and back-office operations. This platform helps to support Varo’s industry-leading Net Promoter Score (NPS) rating relative to other national and regional banks. Mr. Porrata was most recently the Head of Enterprise Operations Control Strategy for Programs and Transformation at Wells Fargo. He has held a number of senior leadership roles at Capital One across operations, risk, and enterprise transformation. He previously served as a Lieutenant in the US Navy.